Intelligent chatbots and AI solutions

Use AI to automate customer service and support decision-making. Our chatbots don’t just answer questions – they actively support sales and post-sales processes.

AI applications in financial services

Comprehensive AI solutions tailored to finance – from customer service to advanced risk analysis.

Customer service chatbot

  • 24/7 answers to FAQs
  • Routing to the right department
  • Collecting contact details
  • Lead pre-qualification
  • Sales process support
  • CRM integration

AI in risk assessment

  • Document analysis (OCR + NLP)
  • Anomaly detection in documents
  • Data reliability assessment
  • Insolvency risk prediction
  • Behavioral analysis
  • Predictive scoring

Customer identification support

  • Identity verification (face recognition)
  • ID document analysis
  • AML screening
  • Automated KYC
  • Biometric verification
  • Fraud detection

Process automation

  • Intelligent application routing
  • Automatic notifications
  • Customer needs prediction
  • Process optimization

Data analysis

  • Machine learning
  • Sentiment analysis
  • Behavioral patterns
  • Product recommendations

AI integrations

  • External AI APIs
  • Voice systems
  • CRM integrations
  • Analytics platforms

AI technologies

Natural language processing

Understanding and generating human language

Computer vision

Image analysis and recognition

Machine learning

Model training and prediction

API integrations

Integrations with external AI systems

Who is it for?

Banks and financial institutions

Customer service automation

Insurance companies

AI for risk and claims assessment

Leasing and lending companies

Decision process automation

Companies with customer support

Chatbots and automation

DAI system – implementation impact

DAI is our reference AI implementation on the DLowCode platform. It demonstrates end-to-end AI capabilities for real-world use in financial services.

Challenge

The client needed an intelligent system to automate customer service and support decision-making, integrated with existing systems while ensuring high service quality.

Solution

We used the DLowCode platform to build DAI, covering all AI capabilities described above and integrating it with existing business processes.

Results

  • Call-center workload reduced by 70%
  • Risk assessment accuracy increased by 45%
  • Application processing time shortened by 80%
  • Full automation of decision processes

Interested in AI solutions?

Book a free consultation during which we’ll:

Learn your needs and process specifics
Show a demo of DAI solutions
Present an implementation proposal
Answer all your questions

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